1. Who We Are
Aexaware ("we", "our", or "us") is an IT agency based in Vadodara, India. We provide services including web development, app development, and digital solutions for clients worldwide.
We are committed to protecting your privacy and ensuring your personal data is handled responsibly and in compliance with the General Data Protection Regulation (GDPR).
2. What Data We Collect
We keep data collection to a minimum. The only personal information we collect is submitted by users voluntarily through the contact form and newsletter signup.
Information You Provide:
- •Name
- •Email Address
- •Phone Number (optional)
- •Message Subject & Content
- •Newsletter sign-up (email only)
We do not collect or process sensitive personal data.
3. How We Use Your Data
We process your data only for the following purposes:
- •Responding to your inquiries
- •Providing customer support
- •Sending newsletters or updates (if you've opted in)
- •Improving website performance (via analytics)
4. Analytics & Tracking
We use Umami Analytics, a privacy-focused analytics platform.
✓ Umami does not use cookies
✓ Does not collect personally identifiable information
✓ Privacy-friendly and GDPR compliant
5. Data Sharing & Third Parties
We do not share your personal data with any third parties for marketing or advertising.
However, we use the following infrastructure providers:
- Cloudflare – Reverse proxy for protection and performance
- Self-hosted VPS – Website and email on our own servers
- Listmonk – Self-hosted mailing list platform (by Zerodha)
These providers are chosen for their strong privacy and security practices.
6. Legal Basis for Processing (GDPR)
Under GDPR, we rely on the following legal bases for processing your personal data:
- •Consent – When you voluntarily contact us or sign up for our newsletter
- •Legitimate Interest – For improving website performance and protecting against abuse
7. User Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- •Access – Request a copy of your personal data
- •Correction – Request correction of inaccurate data
- •Deletion – Request deletion of your personal data
- •Objection – Object to processing of your data
- •Withdraw Consent – Unsubscribe at any time
To exercise any of these rights, email us at [email protected]
8. Security Measures
We take your privacy seriously and implement the following measures:
- •HTTPS encryption (SSL) across the entire site
- •Reverse proxy and DDoS protection via Cloudflare
- •Hosting on secure self-managed VPS
9. Data Retention
We only retain personal data as long as necessary for the purposes described above.
- •Contact form submissions: Retained until your inquiry is resolved
- •Newsletter subscriptions: Retained until you unsubscribe
We do not store unnecessary or unused personal data.
10. Cookies
🍪 Cookie-Free Website
We do not use cookies or tracking scripts for marketing or behavioral profiling. Umami Analytics is cookieless and privacy-friendly.
11. International Transfers
Our servers are hosted in a secure environment under our direct control. We do not transfer personal data outside of the jurisdictions in which we operate without ensuring appropriate safeguards are in place.
12. Updates to This Policy
We may update this Privacy Policy from time to time. If you are subscribed to our newsletter, we will notify you via email when significant changes occur.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us: